AI concierge

The receptionist who never sleeps

Most enquiries are the same six questions. Let the concierge answer them instantly, check real availability, and take the booking — while your team stays with the client in front of them.

  • Live availability
  • Books appointments
  • Human handoff
  • Rate limited & audited

24/7

Answering while you're closed

Live data

Reads your real services, staff and availability

Handoff

Escalates to a human when it's out of its depth

Guardrailed

Rate limits and abuse detection built in

What it does

Useful, not gimmicky

Answers the real questions

Prices, duration, parking, what to bring, whether you take walk-ins — sourced from your own data, not invented.

Books the appointment

Checks live availability and creates the booking, deposit and all, inside the same rules your team follows.

Knows when to stop

Complaints, medical questions and anything unusual are handed to a human with the full conversation attached.

Catches after-hours demand

The enquiries that arrive at 9pm get an answer at 9pm instead of a callback two days later.

Guardrails that hold

Server-side rate limiting, abuse logging and strict tool permissions. It can't discount, refund or see what it shouldn't.

Your tone of voice

Set the personality, the boundaries and the phrases you'd never use. It sounds like your business.

Safety

AI with the handbrake fitted

The concierge operates through a narrow set of permitted tools with every call logged. It reads what you allow and writes only bookings.

  • No access to payment details or staff records
  • Every tool call recorded with the conversation that triggered it
  • Per-visitor rate limits enforced in the database
  • Switch it off instantly from settings at any time

Questions

Straight answers

Stop losing after-hours enquiries

Turn the concierge on for a week and count how many bookings arrive while you're asleep.