Surcharging

Recover your card costs, the right way

Australian rules are simple: you may pass on the cost of acceptance, and not a cent more. We calculate it from your real rates, show it plainly, and keep the evidence.

  • Cost-of-acceptance capped
  • Shown before payment
  • Itemised on the tax invoice

Per card type

Different rates for eftpos, Visa/Mastercard and Amex

Visible

Disclosed before the customer confirms payment

Separated

Surcharge kept out of your revenue line

Auditable

Every surcharge traceable to the rate that set it

How it works

Compliance without a spreadsheet

Calculated from your real rates

Enter your merchant costs per card type; the surcharge follows them automatically instead of a guessed flat percentage.

Capped at cost of acceptance

The system won't let you set a surcharge above your actual cost — the line you're not allowed to cross.

Disclosed up front

The amount is shown on screen before the customer confirms, and printed as its own line on the tax invoice.

Per card type

Charge less on eftpos than on premium credit, exactly as the cost difference warrants.

Off by default

Surcharging is a choice, not a default. Switch it on per location, or leave it off entirely.

Evidence kept

Rate history, effective dates and per-transaction calculations are retained if you're ever asked to justify it.

Reporting

Surcharge isn't revenue — so we don't treat it like it is

Surcharge amounts are recorded separately from sales, so your takings, GST position and margin reporting stay honest.

  • Separate surcharge line in the reconciliation pack
  • GST treated correctly on the surcharge component
  • Refunds return the surcharge alongside the sale amount
  • Exports keep the split intact for your accountant

Questions

Straight answers

Set it once, stay compliant

Enter your merchant rates and let the register handle the rest — including the paperwork if anyone asks.