Win back the lapsed
Automatically find clients who haven't been in for 90 days and offer them a reason to return.
Marketing & CRM
The cheapest customer is the one you already have
Winning a new customer costs money. Bringing back a lapsed one costs a text message. Segment by what people actually bought, and say something worth reading.
- Spend-based segments
- SMS & email
- Review requests
- Consent & quiet hours
Real data
Segments built from sales, not guesswork
Quiet hours
Nothing sends at 6am on a Sunday
Consent-first
Opt-in status enforced on every send
Attributed
Revenue traced back to the campaign that caused it
What you can run
Campaigns that pay for themselves
Birthday and milestone
Small, personal, well-timed offers that feel like a gift rather than a broadcast.
Review requests
Ask happy clients for a review at the right moment, and route unhappy ones to you first.
Two-way SMS
Clients reply to reminders and offers, and the conversation lands in one shared inbox.
Deliverability that holds up
Idempotent sending, bounce handling and suppression lists so you don't burn your sender reputation.
Quiet hours built in
Messages queue until a civilised hour in the customer's own timezone. No 5am specials.
Client 360
Every client, fully understood
Visit history, spend, products bought, forms signed, allergies, notes, preferences and outstanding balances — one record, one screen.
- Lifetime value and visit frequency at a glance
- Consent and marketing preferences recorded with timestamps
- Notes and formulas available at the chair and the counter
- Merge duplicates without losing history
Questions
Straight answers
Send one win-back campaign this week
Segment your lapsed clients in two minutes and see what a single message does to next week's diary.